Cambridge Business Publishers

To purchase a copy of a book online, please click here or call Toll Free 888-606-8398.

Bookstores and other commercial customers can place orders by calling 800-619-6473 or emailing customerservice@cambridgepub.com.

Please include the following information:

• Customer Contact Information
• A complete ten-digit ISBN (International Standard Book Number) for each product
• Quantity to be shipped
• First Author's Name
• Complete Title of the Product (include edition)

Books may be returned WITHOUT permission if they satisfy ALL of the following conditions:

• Purchased directly from Cambridge Business Publishers only.
• Returns must be in saleable condition, in their unbroken, original shrink-wrap.  All bundles must be in their original unbroken shrink-wrap.  Open or re-wrapped books will not be accepted.
• Returns received within 6 months of Invoice Date.

Contact Customer Service for permission if your return DOES NOT meet ALL of the above criteria.

ALL RETURNS must satisfy the following:

• Custom-published titles carry a returns limit of no greater than 10% of the quantity ordered and must be returned within 6 months of the invoice date.
• Returns must be shipped prepaid by traceable means and be accompanied by one packing list per carton indicating quantity and titles returned.
• Returns must reference the original invoice number(s) for titles included.  If a college store wishes to return materials but does not have a copy of the original invoice, they should request permission from Customer Service.
• Returns must be packed in cartons of at least 257 lbs. test for larger boxes and 200 lbs. test for smaller boxes.  Keep all boxes to less than or equal to 40 lbs and seal appropriately to prevent damage in shipping.  Product must be packed with sufficient and appropriate packing material.  DO NOT use packing peanuts. 
• Defective product must have prior authorization and must follow the returns instructions given.
• For Damaged product, you must notify CBP within 30 days of receipt to receive authorization.  Then you will have 60 days from date of authorization letter to make any returns.

We WILL NOT accept, and will return at customer’s expense:

• Damaged books received without prior authorization (including those damaged in transit)
• Books received that had been given as complimentary copies to professors or aides
• Open or unsealed books.  Re-wrapped books will NOT be accepted.
• Used books
• Unauthorized returns received beyond 6 months from invoice date
• Anything received that does not follow the outlined policy

For returns in EXCESS of 200 lbs:  Please call for instruction.