| Preface | Changes To This Edition | Assignment Materials | Ancillary Materials |
| About the Authors |
Acknowledgements | Brief Table of Contents |
We are excited to welcome Gordon Potter of Cornell University to the author team. Gordon is a well-recognized scholar and award-winning teacher of managerial accounting. He brings a wealth of knowledge and insight into service companies and service industries. In addition to Gordon’s input, we made numerous revisions to update and strengthen this 4th edition of our book. Following are several illustrative examples of our revisions.